Our Quality

Our Quality

QUALITY POLICY

What is so special about us?

We Excel in –
  • Quality Control Measures – Each assignment is inspected during the service by supervisors to ensure all tasks are completed and that all safety measures have been taken during closing procedures. Random inspections are also a regular part of our quality control.
  • Communication – The comments or concerns are addressed immediately to maintain consistency and high quality service. We can also be reached at all time by phone, fax or e-mail.
  • Equipment – We maintains and purchases the best up to date equipment, ensuring consistent quality results with maximum efficiency.
  • Customized Schedules – A trained professional will meet with you at your convenience to discuss our services and to plan a schedule that is customized for your organization
Superior Quality Products

Inter Emirates has always understood the importance of the quality of the cleaning products used in the sites. Therefore, all the chemicals and cleaning equipments are imported from Germany, Italy and Saudi Arabia. Few are locally sourced. The quality and performance of these cleaning aids are of superior grade and well suited to all needs and requirements of any organization. Our products include- Antiseptic, All Purpose Cleaner, Bleach, Carpet Cleaning Chemicals are supplied by top companies locally and internationally like Falcon, Viking gulf, Ecolab, Emirates Converting Factory, Dohfar etc. The Cleaning Equipments are imported from Inter Care, Continental Trading, Cosmoplast, Hong Kong, Italy and few are locally sourced.

Planning

Our specialists set up the entire maintenance programmed and organized. Firstly, they make a report on the mathematical study of places and degree of cleanliness required. Next they prepare a detailed maintenance and cleaning schedule, including all working procedures, daily, weekly and monthly cleaning intervals, and number of working hours and finally they recommended the best for your needs.

Infrastructure

The top management of Inter Emirates Group has determined the need for providing adequate and suitable infrastructure to achieve the conformity to product requirements and interested parties satisfaction. Operations Director is responsible for all operations and controls and to ensure that adequate infrastructure is available for the process requirements.

Infrastructure requirements include:

  • Workspace, building and associated utilities for company’s operation
  • Adequate equipments and spare parts
  • Adequate personnel protective equipment.
  • Storage facilities to stock the materials, machineries and equipment.
  • Work Environment (pantry, to maintain good health and safety)
  • Adequate facilities to protect and meet the emergency situations

To keep motivated all personnel, the management has provided suitable supporting facilities such as communication, transportation and accommodation facilities.
Infrastructure required achieving product conformity such as equipment, hardware, software, workspaces and associated utilities are provided to appropriate functions.

After Performance Services

INTER EMIRATES customers can always count on our reliable performance. In case of service problems and complaints, our specialist is quickly on the spot to make the necessary improvement.

CUSTOMER SATISFACTION SURVEY REPORT :

We’ve continued to amass fantastic reviews and an excellent service for over the last 10 years and we provide ourselves on reliability, cost effectiveness and efficiency of our cleaning services.